If you have a problem with a moving company, do you know how to lodge a complaint? This is actually a very important question if you are preparing to relocate. When you move, you should always hire a reputable moving company, but even so, you still need to be prepared to lodge a complaint if you need to.
There are a few ways you can file a complaint against any given moving company. But, your first line of defense may actually be to contact the company directly to reach a resolution. In fact, when you hire a moving company, it is probably a good idea to find out what their complaint policy is.
However, even if you do know how to file a complaint with the moving company and work with them to reach a solution, there are also online resources that you might want to know about. Here is a short list of sources you may need in order to lodge a complaint:
- Federal Motor Carrier Safety Administration – You can file an online complaint form or do so over the phone.
- Better Business Bureau – This is a consumer watchdog organization that allows you to file a complaint and reach a resolution.
- Federal Trade Commission (FTC) Bureau of Consumer Protection – This organization will provide an online complaint form for consumers.
- Rip-Off Report – This website can help you file online complaints and learn more about other moving company scams that others have fallen victim to.