What Does the Moving Company Have to Give You?

What Does the Moving Company Have to Give You?

Did you know that there are certain rules a moving company must stick to?  Well, there are and you should be aware of them when it comes to finding a moving company for your next relocation.  And if you want to read up on these rules on your own, take a look at the Department of Transportation’s “Your Rights and Responsibilities When You Move.”

The guide we just mentioned includes all of the information and services a moving company is required to provide.  These rules come into play once you sign the moving company’s order of service.

We’ve put together a checklist of all the documentation any mover is required to provide you before and on moving day.

Prior to Moving Day

  • A copy of the binding or nonbinding written estimate
  • A copy of “Your Rights and Responsibilities When You Move”
  • A signed and dated copy of the order of service (with your signature and the moving company representative’s signature)
  • Contact information for any complaints

On Moving Day

  • A copy of the Freight Bill (or Bill of Lading) upon pick-up of your shipment
  • A copy of the same (as above) upon delivery of your shipment

One very important thing to remember during the entire move is to keep your Bill of Lading (some movers call it the Freight Bill) with you at all times.  The Bill of Lading is essentially your contract with the moving company.  Keep in  mind that regulations vary by location, but this will be a good start for items for you to consider.

Jon Huser